Last updated: November 7, 2026
This Privacy Policy explains how Clean Air Duct (“we,” “us,” or “our”) collects, uses, and protects information when you visit rockfordairduct.com, call us, or request an estimate for air duct cleaning, dryer vent cleaning, or related services in the Rockford, Illinois area.
Who we are
Clean Air Duct
4320 Spring Creek Rd, Rockford, IL 61107
Phone: (779) 323-0330
Email: cleanairductrockford@gmail.com
Information we collect
Information you give us. When you fill out a contact or estimate form, call us, or email us, you may give us your name, phone number, email address, service address, and details about your home or business and the service you need. We use this only to respond to you and to provide the service you ask about.
Information collected automatically. Like most websites, we and our service providers may collect technical information such as your IP address, browser type, device type, pages viewed, and the website or ad that referred you. This is collected through cookies and similar technologies.
How we use information
- To answer your questions, prepare estimates, and schedule and perform services.
- To follow up about a request you made, including by phone, email, or text where you have given us your number to be contacted.
- To understand how the website is used and to improve its content and performance.
- To measure the results of our advertising.
- To protect the website from spam and misuse, and to meet legal obligations.
We do not sell your personal information.
Cookies, analytics, and advertising
We use cookies and similar tools to keep the site working and to understand how it is used. We may use Google Analytics and related Google tools to measure traffic. If we run advertising, such as Google Ads, the advertising provider may use cookies or tags to measure results and show our ads to people who have visited this site. You can control cookies in your browser settings, and you can learn how Google uses data at policies.google.com/technologies/partner-sites. You can opt out of personalized advertising through Google Ads Settings.
Who we share information with
We share information only with service providers who help us run the website and our business, such as website hosting, email, analytics, advertising, and scheduling tools, and only as needed for those purposes. We may also disclose information if required by law or to protect our rights, customers, or property. If the business is sold or transferred, customer information may be transferred to the new owner, who will be required to handle it consistent with this policy.
How long we keep information
We keep estimate requests and customer records for as long as needed to provide service, handle follow-up questions or warranty issues, keep business and tax records, and meet legal requirements. After that, we delete or anonymize the information.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it by contacting us at the email or phone number above. You can also ask us to stop contacting you at any time. Depending on where you live, you may have additional rights under state privacy laws, and we will honor valid requests as the law requires.
Security
We take reasonable steps to protect the information you give us. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
Our website may link to other websites, such as the EPA or NADCA. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Call (779) 323-0330 or email cleanairductrockford@gmail.com. See also our Terms of Service.